Frequently Asked Questions
The calendar fills up fast! Please schedule yourself weekly for at least four weeks in order to guarantee you can get in. Our calendar in the client portal makes this easy! Don’t see a week with a slot that works for you? Use our “waitlist” feature and be notified by email when a slot opens up. You can also request a recurring session slot be booked for you (depending on availability). You always have the freedom to cancel and reschedule using the portal, or by giving us a call, text, or message.
ADD A CARD FOR PAYMENT
Paying your balance is fast and easy if you add a card to your client profile. Better yet, we can run your card for you after each session so you never even have to worry about it. Sign the release form offered in the portal to give us permission to run your card. (Four your security, we use a third-party company and your credit card information is in no way accessible to, nor stored by, employees of Foothills Counseling)
Where are you located?
What are your specialties?
How much does it cost?
Do you have any discounts/specials?
Do you accept insurance?
Do I have to do neurofeedback or EMDR?
Is EMDR thoroughly research and accepted in the medical community?
Foothills Counseling is located in beautiful La Grande Oregon at 1612 5th St. We are also available for telephone and online video appointments within the state of Oregon.
All of our counselors are experienced with common struggles, such as anxiety, depression, life adjustments, and grief. In addition, they each have particular areas they are passionate about and different modalities of treatment. Luke specializes in treating depression and anxiety. Luke is also adept at helping people integrate their faith into their healing process. He is a Christian and received his Masters in Counseling from Western Seminary. Luke supports the client and whatever their belief system may be, a Christian worldview can be incorporated as much or as little as the client prefers. He also recognizes the link between physical and mental health, and has an additional masters degree in Human Health and Performance. Dawna is specially trained in Eye Movement Desensitization and Reprocessing (EMDR), this is a powerful tool for treating anxiety and PTSD. She is adept at walking people through the healing process for trauma, anxiety, depression, and more. Hailey connects amazingly well with kids and adolescents, and enjoys helping families and couples.
At Foothills counseling we offer self pay options based on individual counselors rates, ranging from $90 Hr - $150 Hr
Yes. We offer a limited number of discounted slots based on need and availability. We also offer a discount to church staff and other community servants; please inquire if you’d like to learn more.
Yes, Foothills Counseling accept most private insurances; Providence, Moda commercial, RBCBS, Aetna, Pacific Source, and United Behavioral Health (look for “Optum” on your card). Please call the number on the back of your insurance card to find out your benefits and your responsibility; we also do a courtesy check for you. Counseling Associates (under supervision as they work toward licensure) are limited to certain insurance companies who will allow us to bill for them. But we will provide you with a superbill that you can present to your insurance company and they may reimburse you, or we may be able to submit an out of network claim on your behalf. Please call the number on the back of your insurance card to discover your out of network benefits and the process for submitting a superbill for reimbursement. We are happy to apply for an authorization to see EOCCO members, although we are not in network. Please keep in mind that you are responsible for all deductibles, copays and coinsurance fees.
No. If your counselor thinks it is therapeutically appropriate for you, you will have a conversation and they will answer all of your questions, and then you can decide how you’d like to move forward.
Yes. EMDR has been extensively researched and the benefits are well documented. Dawna is a member of EMDRIA and their website has great resources for discovering more: https://www.emdria.org/.